- What are the benefits of enrolling in the Pre-Owned Program?
Your customers will receive a Free 3-Month All Access Trial Subscription including over 150 channels of our best programming in the car. They’ll also receive 3-months free with streaming on the SiriusXM app or online - Over a $70 value.
- Free Dealer Demo Service allows you to demonstrate SiriusXM during test drives
- Free SiriusXM Brochures and other marketing materials for your dealership
- No cost to your dealership or your customers — the free trial subscription automatically shuts off at the end
of the 3 months
- How do I enroll?
Complete the SiriusXM Service Lane Program online enrollment form authorizing your Preferred Data Source Provider to transmit the VIN and Customer Contact information to SiriusXM.
If you have questions about this program or need help with enrollment, please contact your Regional Manager or send us an email at: SXMDealerPrograms@siriusxm.com.
- What is the process after my dealership is enrolled?
Your Preferred Data Source Provider to transmits the VIN and Customer Contact information to SiriusXM.
Upon the receipt of the inventory record, each eligible vehicle will automatically be set up with Demo Service. CDK Data Services, Inc. will receive the data from your Dealer Management System on behalf of SiriusXM. For RR ERA DMS dealers only, the information will be transmitted via the Reynolds Certified Interface (RCI) process.
- Upon the receipt of the inventory record, each eligible vehicle will automatically be set up with Demo Service
- Upon the receipt of the vehicle sold information (VIN and the Customer Contact information), we will start
their Free 3-Month Trial Subscription
- How do I know my customer information is safe and treated appropriately by SiriusXM?
- When can I begin activating the Demo Service?
To inquire about the activation status of your dealership, contact our partners at CDK Data Services Inc. by phone at 1-855-587-6062 or Reynolds by phone at 1-800–767-0800 or send us an email: SXMDealerPrograms@siriusxm.com.
- When can I start offering my customers their complimentary 3-Month All Access Trial Subscription?
Once you receive your Welcome Kit, you can tell your customers that they’re receiving a free 3-Month SiriusXM All Access Trial subscription. We recommend activating the Demo Service prior to delivery, so that customers will drive off the lot able to listen to their SiriusXM trial.
Don’t forget to tell them too that they’ll also receive a free 2-month trial to listen on their smartphone, tablet and computer so they can listen to SiriusXM everywhere.
- Can I give complimentary 3-Month All Access Trial Subscriptions to customers who purchased a vehicle prior to participating in the Pre-Owned Program?
As an added benefit of the Program, customers purchasing vehicles, dating back to 30 days prior to enrollment, may be eligible to receive the complimentary 3-Month All Access Trial Subscription from SiriusXM. These
customers will receive notification of their free trial from SiriusXM.
- Will all Pre-Owned vehicles receive a complimentary 3-Month All Access Trial Subscription?
Yes, your entire Pre-Owned inventory of factory-installed SiriusXM vehicles, regardless of manufacturer will receive SiriusXM Demo Service and a free 3-month trial.
Please note complete and accurate VIN and Customer Contact information is required.
- If I’m unable to activate a radio, who should I contact?
If, on the rare occasion, your dealership encounters radio activation issues, please know that our SiriusXM Dealer Support Agents are available to help. If a radio does not activate after using the SiriusXM Dealer App, please contact SiriusXM Dealer Support at 1-800-852-9696, and they will be happy to assist.
- If I have a question that isn’t addressed in these FAQs, who can I contact?
If you have questions about this program or need help with enrollment, please contact your Regional Manager
or send us an email at SXMDealerPrograms@siriusxm.com.
- For questions on the activation status of your dealership, please contact CDK Data Services, Inc. at
1-855-587-6062. Or for RR ERA dealers only, contact Reynolds support at 1-800-767-0800
- If your question is about radio activation and satellite radio service, please contact SiriusXM Dealer Support